Frequently Asked Questions

Do you have a question that is not listed here? Please feel free to reach out to us by email or phone!

Do I need to be home for servicing?

No. You do not need to be home to have your bins cleaned. We clean your bins the day following your collection day. As long as your bin is outside and accessible we’ll clean it on your scheduled date.

Yes. We clean all three.

Login to your account via the ‘MY ACCOUNT’ button at the top of the page. From there, you’ll be able to update your payment information.

The West Island of Montreal including Vaudreuil-Dorion and Ile Perrot.

We clean dumpsters and we do power washing.

Yes. You can select “one time clean” from our service plans.

We will schedule two separate visits following each day of your collection.

To maintain a clean bin free of odours, bacteria and viruses we recommend our monthly cleaning plan.

Cleaning your bins is dirty work! Cleaning with a hose uses 8X more water then our system. In addition, cold water is not effective at getting rid of odours and bacteria and the dirty water is not eco-friendly.

Absolutely! It’s a great gift idea for any household. Just choose the plan you want to gift and enter their information. You can also call or email us and we can help you with your order.

As long as your new residence is in our service area, your plan will follow you. If your new residence is outside our service area, we will prorate your refund.

Just call or email us in advance and we will schedule an alternate date for cleaning. If you forget, no problem, call us when you return!

Following your service we will seal the lid with a sticker so you know we’ve come. Not only that, we will wheel your bin back up your driveway.

We clean bins of all shapes and sizes. For more information, please call us or email us.

No problem. You can cancel at any time by email or phone however, any cancellation will incur a minimum payment of 3 months of service.

The city collection routes and times vary therefore making it difficult to execute a timely cleaning schedule. To make sure we can service an empty bin we’ll come the day after your collection. Just make sure you leave your bin outside for us whether near the garage or on the side of your house. We will also send you a reminder that we are coming.